Privacy Policy
How The Merch Lab handles the information you share with us.
What we collect
When you ask for a quote, we collect what you send us: your name, email, phone number, company or team name, the details of your order and any logo or artwork you upload.
When you call or email us, we keep the details you share so we can reply.
Like most websites, this site and its hosting provider also record basic technical information, such as your IP address and browser type.
How we use it
We use your information to reply to you, prepare your quote and complete your order.
Who we share it with
We share your details only with the services and suppliers that help us run this website and complete your order. We do not sell your information.
Cookies and analytics
This site uses the cookies it needs to work. We may also use analytics to understand how the site is used, so we can improve it.
How long we keep it
We keep quote requests and order details for as long as we need them to handle your order and keep our records.
Your choices
You can ask us what information we hold about you, or ask us to correct or delete it. Email sales@themerchlab.co.
Contact
The Merch Lab, Wilmington, NC. Email sales@themerchlab.co or call 310-903-1212, Monday to Friday, 9am to 5pm.
Last updated October 2026.